Thank you for your Little Mass purchase! We strive to keep our customers happy and would love to see how we can help with your return or exchange.
If you are not happy with your purchase perhaps there is another style we could exchange it for? Please contact us via email atinvoicelittlemass@gmail.com and we will do our best to accommodate you!
If you simply want to move forward with your online purchase, please follow these guidelines:
Please contact us via email for a RA (Return Authorization) atinvoicelittlemass@gmail.com (Please note: Final sale merchandise is not eligible for return or exchange.)
Please be advised we will not accept a return without a RA and your return must conform to the above guidelines or they will not be refunded. Any item sent to us without meeting these guidelines will be returned to you at your expense.
Please address returns to:
Little Mass
1122 Maple Ave, Suite 211
Los Angeles, CA 90015
DAMAGED/INCORRECT ITEMS
You must notify us via email within 5 business days of receiving merchandise that is defective, damaged or incorrect. Kindly keep the packaging in the event there is damage in transit. We will email you a Return Shipping Label for returning the merchandise.
A replacement will be sent, if available, upon receipt. (Returned merchandise must be unworn and unwashed with all tags attached.)
EXCHANGES
If you would like to exchange an item for another color or size, please contact us via email invoicelittlemass@gmail.com to ensure that the new item is available (Note: You will also need a RA for an exchange). We will only accept returns for exchange if they meet the guidelines for an acceptable return (see above). All exchanges will be sent at your expense.
HOW TO RETURN MERCHANDISE
Choose a courier of your choice and make sure you send it with proof of delivery. If your package is lost in transit, Little Mass will not be responsible for the loss and your return will be invalid.
Please be sure to properly package the return, as Little Mass will not be responsible for any damage to the item due to poor packaging.
Your return will be processed within 2-3 business days of receipt. We will issue a refund to the credit card originally used for the purchase. You will receive an email notification when the credit has been issued.
If you have an questions during the process, please e-mail us at invoicelittlemass@gmail.com.
In 1985, an innovative line of ladies clothing was born known as “Mass Creation, Inc.” The company’s first 16 years were dedicated to creating sophisticated quality women’s apparel that catered to both major department and specialty stores. Tina Chang, now head designer and owner studied at Otis Parsons in Paris and Los Angeles for fashion design later joined the family-owned business. In 1997 starting with Little Mass Tina and her sister Hannah Yoo, launched the children’s division-taking their success to new heights. Their vision for Little Mass was to combine pizzazz, value and pure style to give a fresh and different perspective on children’s clothing.
Already a familiar label among the offspring of Hollywood’s “beautiful people,” the buzz about Little Mass collection’s shortly appeared on everyone’s must have-have lists. Styles varying from infant onsies, tutu dresses to wild selections of sportswear allowed for the Little Mass to explore and expand the company. Later on they developed their special occasion dress line called Le Pink that encompasses unique embellishments and Hollywood glam. Using dreamy tulles, netting, lace, rich textures and various imported novelty fabrics Le Pink is able to offer trademark designs of ethereal, girlish and one of a kind must have styles. Last but not least as the company grew Tru Luv was created for the more sophisticated TWEEN customers. Contemporary, fun and trend-setting are just a few words used to describe the Tru Luv collection. Individuality and special embellishments are the key focuses of the collection. Tru Luv offers styles ranging from dressy casual items to high fashion coordinates guaranteed to mesmerize young fashionistas around the world.
I HAVE a personal goal in life, and it will also be my company’s philosophy.
My goal for me as an individual is to be happy, healthy, giving and to live a blissful life.
Most important thing that I value the most is to be, “thankful every day”.
How would a high-end girls clothing company carry off this goal?
I know it’s hard to reflect, but in some ways, I do believe that it’s possible.
We create beautiful clothing that makes girls look and fit our lifestyle the way kids dress these days. Making girls look cool, happy, stylish, and parents will be delighted.
We add our own fashion sense, with some sprinkles of fantasy and of course provide practicality.
We strive to create and think outside the box by being creative with no boundaries!
